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Establishment
During the scheduled maintenance of GMO Aozora Net Bank, transfers and instant withdrawals will be delayed. The affected period is from 21:50 on November 14, 2026 to 06:00 on November 15, 2026. If you need to act urgently, please use transfers or instant deposits to Rakuten Bank.
GMO Coin announced that it will suspend acceptance of deposits and transfers due to the Cosmos (ATOM) upgrade from November 18, 2026, at 18:30 until resuming service on November 19, 2026, at 16:00. During the suspension period, customers are asked not to deposit or transfer funds to their accounts.
Due to the upgrade of Stellar Lumens (XLM), we will temporarily suspend deposit and transfer acceptance from 01:00 to 16:00 on Tuesday, November 24, 2026. Please refrain from making deposits or transfers to our account during the suspension period.
On Saturday, November 14, 2026, the exchange will revise its service terms and important information disclosure. After maintenance, API users will need to consent to the revised terms. Customers using the Crypto Asset API or FX API can continue usage by checking the consent box on the member page.
The sending of Build and Build (BNB) was temporarily suspended, but resumed on November 12, 2026 at 08:35. Due to issues with the delivery, the reception has been temporarily halted. After resumption, it will be reflected sequentially, and we apologize for the inconvenience caused to users.
GMO Coin sold the cryptocurrencies it held—The Sandbox (SAND), Chiliz (CHZ), and Filecoin (FIL)—following the discontinuation of their listings. The proceeds were credited to customer accounts on November 12, 2026. The sale prices were 1 SAND = 6.428 yen, 1 CHZ = 1.659 yen, and 1 FIL = 117.385 yen. The sale proceeds can be verified in the member page statements and reports; if the sender information is not registered, the amount will be reflected after confirmation.
GMO Coin reported that the withdrawal process for Japanese yen, which had been delayed, is now being processed normally. It explained that the reflection time for withdrawals may vary depending on the financial institution and the timing of the application, and apologized for the inconvenience caused to users.
GMO Coin has distributed the staking rewards received up to the end of October to eligible customers. The annual reward rates are 3.02% for Ethereum (ETH), 2.31% for Polkadot (DOT), 15.62% for Cosmos (ATOM), 2.20% for Cardano (ADA), 4.58% for Solana (SOL), and 7.16% for Astar (ASTR), with the net effective rates after fees also listed. The distribution period is set for each asset, and reward history can be checked via the member page or cryptocurrency wallet app.
Starting November 14, 2026, GMO Coin will begin offering a cryptocurrency transfer API and has added two-factor authentication when creating API keys. Transfers require prior registration of the recipient and completion of a review, and a fee of 220 yen per transaction applies when using the API. Customers aged 18 or 19 are not eligible to use the transfer API.
SAND, CHZ, and FIL discontinued all services, including delivery services, on November 7, 2026. We will sell the holdings after November 12, and the proceeds will be promptly reflected in the account balance after the sale is completed. The sale amount is truncated to the nearest whole yen, and amounts less than one yen will not be reflected. We will also sell cryptocurrencies that have not been reflected due to unregistered delivery source information, but the reflection in Japanese yen will occur after the delivery source information is confirmed.