NTT Data Customer Service Inc.

Established NTT Data Customer Service Inc. in Toyosu, Koto-ku, Tokyo with a capital of 200 million yen

Established NTT Data Customer Service Co., Ltd. in Toyosu, Koto-ku, Tokyo with capital of 200 million yen

Commencement of operations

Obtained license for specific construction business (telecommunications construction business)

Acquisition of permit for specific construction business (telecommunications work): [Tokyo Metropolitan Government Permit No. T10-109099]

Obtained permit for specific construction industry (telecommunications work): [Tokyo Governor Permit T10 No. 109099]

Relocated head office from Toyosu, Koto-ku, Tokyo to Shinkawa, Chuo-ku, Tokyo

Relocated head office from Toyosu, Koto-ku, Tokyo to Shinagawa, Tokyo

Acquired ISO14001:1996 and JISQ14001:1996 as part of the NTT Data Group (EC99J1048)

Acquired ISO 14001:1996 and JIS Q 14001:1996 as part of NTT Data Group (EC99J1048)

Certified as part of NTT Data Group for ISO 14001:1996 and JIS Q 14001:1996 (EC99J1048)

Opened 8 branches nationwide

Opened 8 branches nationwide

Obtained ISO9001 certification

Obtained ISO 9001 certification

Obtained license for specific construction business (telecommunications) from the Minister of Land, Infrastructure, Transport and Tourism

Acquisition of Construction Minister permit for specific construction business (telecommunications work): [Construction Minister Permit No. T12-18798]

Obtained Construction Minister permit for specific construction industry (telecommunications work): [Construction Minister Permit T12 No. 18798]

Increased capital to 2 billion yen

Increased capital to 2 billion yen

Investment in Techno Power Inc.

Investment in Techno Power Co., Ltd.

Obtained permit for specific construction business (electrical work) from the Minister of Land, Infrastructure, Transport and Tourism

Acquisition of Minister of Land, Infrastructure, Transport and Tourism permit for specific construction business (electric work): [Permit No. T14-18798]

Obtained permit for specific construction industry (electrical work): [Minister of Land, Infrastructure, Transport and Tourism Permit T14 No. 18798]

Obtained permit for general construction business (fire facility construction) from the Minister of Land, Infrastructure, Transport and Tourism

Acquisition of permit for general construction business (firefighting facilities work): [Permit No. G14-18798]

Obtained permit for general construction industry (fire facility work): [Minister of Land, Infrastructure, Transport and Tourism Permit G14 No. 18798]

Obtained certification for first-class inspection business for broadcasting satellite bureau, etc., from the Kanto General Communications Bureau

Obtained certification from the Kanto General Communications Bureau for first-class inspection business for broadcasting satellite bureau, etc.

Obtained certification from Kanto Bureau of Telecommunications for first-class inspection business for broadcast satellite bureau, etc.

Obtained license for specific construction industry (plumbing work) from the Minister of Land, Infrastructure, Transport and Tourism

Transitioned to ISO9001 2000 edition

Obtained permit for specific construction industry (piping work): [Minister of Land, Infrastructure, Transport and Tourism Permit G14 No. 18798]

Migrated ISO 9001 to 2000 edition

Investment in Mobile Broadcasting Corporation

Investment in Mobile Broadcasting Co., Ltd.

Absorbed and merged NTT Data Kansai Customer Service Corporation and NTT Data Kansai SMS Corporation, and established a new Kansai branch

NTT Data Kansai Customer Service Inc. and NTT Data Kansai SMS Inc. merged and established a new Kansai branch

Obtained secondhand dealer license for Kyushu branch

Acquired secondhand dealer license (Kyushu Branch): [Fukuoka Prefectural Public Safety Commission No. 909990039134]

Obtained secondhand dealer license (Kyushu Branch) [Fukuoka Prefecture Public Safety Commission No. 909990039134]

Relocated head office from Shinagawa, Chuo-ku, Tokyo to Akashicho, Chuo-ku, Tokyo

Relocated headquarters from Shinagawa, Tokyo to Akashicho, Chuo, Tokyo

Established Tokyo Metropolitan branch

Obtained ISMS and BS7799 certification (Tokyo Metropolitan branch)

Obtained ISMS and BS7799 certification (Tokyo Metropolitan Branch)

Changed branch to branch office - nationwide 10 branch system

Obtained ISMS and BS7799 certification (Tokyo metropolitan area branch)

Capital increase in Techno Power Corporation

Capital increase to Techno Power Inc.

Obtained secondhand dealer license for Tokyo Metropolitan branch

Obtained secondhand dealer license (Tokyo metropolitan area branch) [Tokyo Public Safety Commission No. 301060407184]

Obtained secondhand dealer license for Kansai branch

Obtained secondhand dealer license (Kansai Branch) [Osaka Prefecture Public Safety Commission No. 621011600321]

ISO 14001 certification obtained (Shikoku branch)

ISO 14001 certification obtained (Shikoku branch)

Obtained Privacy Mark certification

Obtained Privacy Mark certification

Obtained Privacy Mark certification

Obtained ISO27001 certification (IT Service Management Division)

Obtained ISO 27001 certification (IT Service Management Division)

Obtained ISO27001 certification (IT Service Management Division)

Acceptance of notification for specific worker dispatch business

Relocated head office from Akashicho, Chuo-ku, Tokyo to Toyosu, Koto-ku, Tokyo

Acceptance of submission of notification for designated worker dispatch business

Relocated headquarters from Akashicho, Chuo, Tokyo to Toyosu, Koto, Tokyo

Obtained license for general worker dispatch business

Obtained ISO20000 certification (IT Service Management Division)

Obtained ISO 20000 certification (IT Service Management Division)

Obtained ISO 27001 certification (Tokyo Metropolitan Branch)

Obtained permit for general worker dispatch business [Type 13-302662]

Obtained ISO20000 certification (IT Service Management Division)

Acquired part of Logic Corporation's business (Solution Business Division NW Product BU setup)

Transferred part of Logic Inc.'s business (Solution Division NW Product BU setup)

Established new corporate philosophy

Established new corporate philosophy

10th anniversary of founding

Transition to the 2006 edition of the Privacy Mark

Migrated Privacy Mark to 2006 edition

Acquired 'Industrial Waste Collection and Transportation Permit' (Tokyo Metropolitan Branch)

Acquired industrial waste collection and transportation permit (Tokyo Metropolitan Branch)

Obtained industrial waste collection and transportation permit (Tokyo metropolitan area branch)

Transition to the 2008 edition of ISO9001

Migrated ISO9001 to 2008 edition

ISO14001 certification acquisition (Head Office)

ISO 14001 certification obtained (Head Office)

Obtained ISO14001 certification (head office)

Capital increase to Techno Power Inc. and subsidiary formation

Capital increase and subsidiary establishment for Techno Power Co., Ltd.

Increase investment in Techno Power Inc. and make it a subsidiary

Additional acquisition of 'Industrial Waste Collection and Transportation Permit' (Hokkaido Branch, Shinetsu Branch, Kansai Branch, Kyushu Branch)

Acquired additional permit for industrial waste collection and transportation (Hokkaido Branch, Shinetsu Branch, Kansai Branch, Kyushu Branch)

Added acquisition of 'Industrial Waste Collection and Transportation Permit' (Hokkaido Branch, Shinetsu Branch, Kansai Branch, Kyushu Branch)

Obtained Minister of Land, Infrastructure, Transport and Tourism permit for general construction business (Interior finishing work)

Obtained Minister of Land, Infrastructure, Transport and Tourism license for General Construction Business (Interior Finishing Work) [Minister of Land, Infrastructure, Transport and Tourism License, General 24, No. 18798]

Relocated head office from Toyosu, Koto-ku, Tokyo to Edagawa, Koto-ku, Tokyo

Relocated headquarters from Toyosu, Koto-ku, Tokyo to Edagawa, Koto-ku, Tokyo

Obtained secondhand goods dealer permit (Tohoku Branch) [Miyagi Prefectural Public Safety Commission No. 22100000120]

Obtained secondhand goods dealer permit (Hokuriku Branch) [Ishikawa Prefectural Public Safety Commission No. 551020012745]

Obtained secondhand goods dealer license (Chugoku branch) [Hiroshima Prefectural Public Safety Commission No. 731031500007]

Obtained secondhand goods dealer license (Tohoku branch) [Miyagi Prefectural Public Safety Commission No. 22100000120] : Obtained secondhand goods dealer license (Hokuriku branch) [Ishikawa Prefectural Public Safety Commission No. 551020012745] : Obtained secondhand goods dealer license (Chugoku branch) [Hiroshima Prefectural Public Safety Commission No. 731031500007]

Obtained Secondhand Dealer License (Tohoku Branch) [Miyagi Prefectural Public Safety Commission No. 22100000120]

Obtained Secondhand Dealer License (Hokuriku Branch) [Ishikawa Prefectural Public Safety Commission No. 551020012745]

Obtained secondhand goods dealer license (Chugoku branch) [Hiroshima Prefectural Public Safety Commission No. 731031500007]

Obtained secondhand goods dealer permit (Tokai Branch) [Aichi Prefectural Public Safety Commission No. 541021500500]

Obtained Secondhand Dealer License (Tokai Branch) [Aichi Prefectural Public Safety Commission No. 541021500500]

Obtained secondhand goods dealer permit (Hokkaido Branch) [Hokkaido Public Safety Commission No. 101270001059]

Obtained Secondhand Dealer License (Hokkaido Branch) [Hokkaido Public Safety Commission No. 101270001059]

Obtained secondhand goods dealer permit (Shinetsu Branch) [Nagano Prefectural Public Safety Commission No. 481011500026]

Obtained Secondhand Dealer License (Shinetsu Branch) [Nagano Prefectural Public Safety Commission No. 481011500026]

Obtained secondhand goods dealer license (Shikoku branch) [Kagawa Prefectural Public Safety Commission No. 811080001608]

Obtained secondhand goods dealer license (Shikoku branch) [Kagawa Prefectural Public Safety Commission No. 811080001608]

Formulated CS Vision and established corporate philosophy system as - CS Way -

Established CS Vision and corporate philosophy system as : CS Way :

Established CS Vision and corporate philosophy system as - CS Way -

Changed some branches to branches, with a total of 8 branches and 2 branches nationwide

Changed some branches to branches, with a total of 8 branches and 2 branches nationwide

Reduced capital from 2 billion yen to 100 million yen

Reduced capital from 2 billion yen to 100 million yen

20th anniversary of establishment

Obtained Minister of Land, Infrastructure, Transport and Tourism permit for specific construction business (Interior finishing work)

Obtained Minister of Land, Infrastructure, Transport and Tourism license for Specific Construction Business (Interior Finishing Work) [Minister of Land, Infrastructure, Transport and Tourism License, Toku 30, No. 18798]

Obtained Minister of Land, Infrastructure, Transport and Tourism permit for specific construction business (Building construction)

Obtained Minister of Land, Infrastructure, Transport and Tourism permit for specific construction business (Painting work)

Obtained Minister of Land, Infrastructure, Transport and Tourism permit for specific construction industry (construction work): [Minister of Land, Infrastructure, Transport and Tourism Permit T30 No. 18798] : Obtained Minister of Land, Infrastructure, Transport and Tourism permit for specific construction industry (painting work): [Minister of Land, Infrastructure, Transport and Tourism Permit T30 No. 18798]

Obtained Minister of Land, Infrastructure, Transport and Tourism license for Specific Construction Business (Building Work) [Minister of Land, Infrastructure, Transport and Tourism License, Toku 30, No. 18798]

Obtained Minister of Land, Infrastructure, Transport and Tourism license for Specific Construction Business (Painting Work) [Minister of Land, Infrastructure, Transport and Tourism License, Toku 30, No. 18798]

Acquisition of Minister of Land, Infrastructure, Transport and Tourism permits for specific construction businesses (carpentry work, plastering work, scaffolding and earthwork, stonework, roofing work, tile, brick, and block work, steel structure work, rebar work, sheet metal work, glass work, waterproofing work, thermal insulation work, fitting work, demolition work)

Obtained Minister of Land, Infrastructure, Transport and Tourism license for Specific Construction Business (Carpentry, Plastering, Scaffolding, Masonry, Roofing, Tile, Brick, Block, Steel Structure, Reinforcement, Sheet Metal, Glass, Waterproofing, Thermal Insulation, Door, Demolition) [Minister of Land, Infrastructure, Transport and Tourism License, Toku 2, No. 18798]

Obtained Minister of Land, Infrastructure, Transport and Tourism permits for specific construction industries (carpentry, plastering, scaffolding, stonework, roofing, tile, brick, block work, steel structures, rebar, sheet metal, glass, waterproofing, thermal insulation, fitting, demolition): [Minister of Land, Infrastructure, Transport and Tourism Permit T2 No. 18798]

Registration of a first-class architectural office

Registered as a First-Class Architectural Office [First-Class, Tokyo Governor Registration, No. 64025]

Kurumin certification

Relocation of the head office from Edagawa, Koto-ku, Tokyo to Toyosu, Koto-ku, Tokyo

Relocated headquarters from Edagawa, Koto-ku, Tokyo to Toyosu, Koto-ku, Tokyo

Discontinuation of general worker dispatching business

Abolished general worker dispatch business

Update of CS Vision

Updated CS Vision

Platinum Kurumin certification

Changed the trade name to 'NTT Data Customer Service Corporation' (Former trade name: NTT Data Customer Service Corporation)