ITFO Inc.

Founded Chiyoda Information Equipment Co., Ltd.

Opened the Osaka branch (now the West Japan Office)

Began domestic sales of high-speed dot-matrix printers in partnership with Brother Industries

Began domestic sales of Datapoint Corporation’s distributed computing system for offices

Opened the Sapporo Service Station

Opened the Fukuoka Liaison Office (now the Kyushu Office)

Developed and launched sales of Japan’s first online POS system

Opened the Nagoya branch (now the Chubu Office)

Built a proprietary network

Began domestic sales of GDC’s high-speed TDM system

Opened the Hiroshima Service Station

Began domestic sales of Datapoint Corporation’s LAN system (ARC)

Developed and launched sales of a “total distribution and store system” combining Datapoint Corporation’s LAN, TRW’s credit inquiry system, Azurdata’s handheld terminals, and CJK’s online POS

Opened the Takamatsu Service Station

Opened the Sendai Service Station

Began developing and selling an “Integrated Electronic Office System” for the Japanese market based on the LAN technology of U.S. company Datapoint.

Also began domestic sales of the company’s ultra-high-speed optical communications equipment using infrared technology.

Began developing and selling the “Personal Credit Information Inquiry System” (predecessor to MICS), which enabled simultaneous inquiries to multiple personal credit information agencies.

Began developing and selling Japan’s first “Auto Call System” for debt collection (predecessor to TCS/CMS).

Began domestic sales of “MINX,” a desktop videoconferencing system from U.S. company Datapoint that enabled conferences among multiple locations simultaneously and supported data processing.

Began domestic sales of a large-scale matrix switching system from U.S. company Bytex Corp.

Began developing and selling the “Personal Loan Receivables Management System (CMS)” for managing delinquent personal loan accounts.

Began developing and selling a real-time online POS system centered on customer information management and product information management, based on company-issued cards.

Signed an exclusive distributorship agreement with U.S. company Sequoia Systems Inc. and began domestic sales of its state-of-the-art, fault-tolerant computers for large-scale online transaction processing (OLTP).

Began domestic sales of products from Israel’s RND, a router manufacturer.

Began domestic sales of products from Israel’s LANNET, a manufacturer specializing in LAN hubs.

Began domestic sales of communications equipment from Israel’s RAD.

Registered and certified by the Minister of International Trade and Industry as one of the first systems integrator (SI) companies.

Began domestic sales of compact, power-free premises modems and compact TDM equipment from Israel’s RAD.

Began domestic sales of the Defender security system from U.S. company Digital Pathways Inc.

Began developing and selling a printer with automatic print-pressure adjustment for IBM PS/55.

Opened the Tokorozawa office (CJK Tokorozawa Building).

Began developing and selling “TERM/S,” emulator software that turns a personal computer into a UNIX terminal.

Entered into a distributorship agreement with U.S.-based Ascend Communications Inc. and began domestic sales of multiband equipment that multiplexes multiple ISDN lines.

Developed and began sales of a delinquent debt management system for major consumer finance companies to expedite legal proceedings against debtors in default.

Began domestic sales of remote access routers from U.S.-based Ascend Communications.

Developed and began sales of the CJK Network Solution Service, a solutions business covering everything from network surveys and analysis to installation, maintenance, upkeep, and management.

Began domestic sales of a digital voice logging system from Israel-based NICE Systems.

Developed and began sales of the Delinquent Receivables Management System (TCS), which manages delinquent receivables consistently from the initial stage through write-off.

Formed a sales partnership with Nippon Aspect, a leading CTI manufacturer.

Formed a sales partnership with Cisco Systems.

Listed on the JASDAQ market.

Changed the company name to ITFOR Inc.

Opened a Data Security Center and launched data recovery and secure data erasure businesses.

Developed and began sales of an Internet-based automated mortgage screening system.

Relocated the head office to its current location in Ichibancho, Chiyoda-ku.

Obtained ISO 9001 certification.

Relocated the head office to its current location in Ichibancho, Chiyoda-ku.

Entered into an exclusive distributorship agreement with South Korea-based Adpack Technology and expanded its VoIP gateway product lineup.

Developed and began sales of the Business Loan Center System (BLOCS), which supports more efficient small-scale business lending.

Developed and began sales of RITS, a core system for retailers.

Developed and began sales of ITFOReC, a new e-commerce site development package.

Began domestic sales of a VoIP broadcasting server from South Korea-based Adpack Technology.

Obtained ISO 27001 (ISMS) and BS 7799 certifications

Developed and began sales of the “Comprehensive Receivables Management System”

Developed and began sales of the “Secure Intelligent Mail System”

Jointly developed the “On-Going Credit Review System” for card loan customers with Nishi-Nippon City Bank and began sales

Began domestic sales of “NICE Vision,” developed by Israel’s NICE Systems, which automatically detects intruders and suspicious unattended objects

Developed and began sales of “CAT Supporter,” which significantly enhances CAT5 monitoring functions

Made Snappy Communications Co., Ltd., a company that produces Internet-related content, a subsidiary

Made Grassroots Co., Ltd., a planning and production company with brand consulting capabilities, a subsidiary

Listed on the Second Section of the Tokyo Stock Exchange

Stock split (1:5)

Ikeda Elementary School Attached to Osaka Kyoiku University adopted “NICE Vision”

Listed on the First Section of the Tokyo Stock Exchange

Obtained PrivacyMark certification

Opened the Naha Service Station

Developed and began sales of “ITFOReC 2.0,” an e-commerce site development package

Made ISEL Co., Ltd., a systems development company, part of the group

Developed and began sales of “MICS 2.0,” a personal credit information inquiry and registration system that complies with amendments to the law

Developed and began sales of “ITFOReC 2.0 Infinity,” an e-commerce site development package

Began sales of “CARS,” a telephone notification system that improves local tax collection rates

Began domestic sales of “Data Center Planner (DCP),” data center management software from U.S.-based Avocent that provides visibility into IT infrastructure assets

Launched in Japan the NICE Perform call recording system featuring the industry's first conversation analysis and sentiment analysis functions

Developed and launched sales of a product management system compatible with the Distribution BMS standard EDI specifications

The number of companies using MICS2.0, a system for accessing and registering personal credit information, exceeded 70

Modularized the RITS core system for the retail industry into 10 products and launched sales

Developed and launched sales of CARS, an integrated tax collection management system designed to streamline tax collection operations

Developed and launched sales of a cloud version of ITFOReC, an e-commerce website development package

Developed and launched sales of the CARS academic affairs support system for local governments

Developed and launched sales of Makitorikun, a server consolidation package

Developed and launched sales of a smartphone-compatible version of ITFOReC, an e-commerce website development package

Jointly developed a web-based mortgage application system with Keiyo Bank and launched sales

Developed and launched sales of AX-i, a contact center system built using SIP

Launched domestic sales of L2 switches from Israel's RAD for base stations operated by a major mobile carrier

Launched domestic sales of NICE Interaction Management, which analyzes call content in real time

Launched domestic sales of data center infrastructure management (DCIM), which centrally manages IT resources and facilities alongside environmental monitoring, including temperature and humidity

Developed and launched sales of a new package for the delinquent receivables management system (TCS), which reduces the workload of negotiations and rigorously manages compliance with industry laws

Sendai City adopted a BPO service for telephone reminders regarding National Health Insurance premiums

Developed and launched sales of Arrow Sounds, a store BGM and commercial audio distribution service

Developed and launched sales of ITFOReC MS2, a centralized management tool for multiple e-commerce marketplaces

Retail e-commerce adapted to omnichannel retailing

Made ICR Co., Ltd., which provides BPO services for telephone reminders and payment collection for National Health Insurance premiums and other fees, a subsidiary

Made CVC Inc., which conducts on‑site surveys for corporate investigations and debt management, a subsidiary (grandchild company) and an ICAR subsidiary.

Developed and launched "Arrow Staff Call" for cashier support and manager call.

Developed and launched "ITFOre光", leveraging NTT East‑West's fiber collaboration.

Developed and launched "RITS Inbound Solution" to capture inbound consumption and strengthen customer attraction.

Developed and launched "RITS Cloud", a core system for retail businesses.

Launched domestic sales of "Aspect CXP", an omnichannel solution for contact centers.

Moved the West Japan office to its current location (Umeda, Kita‑ku, Osaka) on May 7.

Launched domestic sales of "Robotic Automation", an RPA automation solution.

Developed and launched a personal loan acceptance system on tablet devices.

Developed and launched "ITFOre光 Plus", a next‑generation network service.

Developed and launched "Arrow Vision", a delivery‑based digital signage.

Obtained certification for compliance with the international credit card security standard PCI DSS.

Developed and launched "iRITSpay", a RITS payment cloud, and the "iRITSpay Terminal", a merchant terminal.

Developed and launched the "SCOPE" personal loan business support system.

Developed and launched the EC site construction package "ITFOReC3.0".

Obtained a patent for the SMS sending system "e‑SMS".

Launched sales of an anti‑money laundering and counter‑terrorism financing (AML/CFT) system.

Released a new "Visit Operations System" for municipalities to improve tax and national health insurance collection rates.

Started providing the all‑in‑one cloud service "IPaC" from implementation to operation.

Launched sales of the new "Debt Management System CMS V5", the industry's top‑share delinquent debt management system.

Partnered with AI Inside and launched an AI-powered OCR service.

Partnered with Secom Trust Systems and launched an electronic contract system.

Launched the cloud-based payment promise acceptance service 'NYUS' utilizing SMS.

Obtained ISMS Cloud Security Certification with the package cloud 'IPaC'.

Launched the 'Actimize Essential Suite (Japanese Edition)' anti-money laundering system for regional financial institutions.

Made system development company iB Co., Ltd. a group company.

Entered a capital and business partnership with software development company Needswell Co., Ltd.

Started providing the 'Remote Contact Center' to realize a new work style for contact centers.

Launched the POS solution 'RITS-DX' with enhanced CRM features.

Launched the loan web reception system 'WELCOME' that enables end-to-end personal loan application and contract without face-to-face interaction.

Introduced the cashless-enabled automatic ticket vending machine incorporating multi-payment terminals.

Started handling JCB's unified QR and barcode standard 'Smart Code' on the iRITSpay payment terminal.

Launched the AI-powered cyber attack countermeasure service 'CyCraft AIR'.

Launched the public cloud version of the automated inbound call system 'Robotic Call'.

Launched the cloud-based omnichannel CX platform 'CXone'.

Initiated a joint proof-of-concept experiment to digitize Kyushu Institute of Technology course completion certificates using blockchain technology.

Revised the IT4 corporate philosophy.

Established a sustainability basic policy and promotion committee.

Transitioned to the Tokyo Stock Exchange Prime Market following the TSE restructuring.

Began offering solutions using the Salesforce Platform

Began a proof-of-concept trial of Digital Safe

Completely revamped its debt management system for debt collection companies

Established ITFOR BEX, a subsidiary specializing in BPO services for local governments

Began offering XCockpit Identity, an AI-powered security assessment service

Began sales of Kamiles, an electronic application service for financial institutions and government agencies

Redesigned the corporate logo

Obtained a patent for Agent Hub, a digital platform for debt restructuring

Began sales of Omnis, a speech-to-text service for contact centers

ITFOR BEX Co., Ltd. was established as an independent company spun off from ITFOR Inc.

ITFOR BEX Co., Ltd. was founded (April 1)

Obtained PrivacyMark certification (September 18)

ITFOR BEX Co., Ltd. absorbed and integrated ICR Co., Ltd.

Began sales of the portable LTE console

Koji Sakata was appointed President and Representative Director

Launched XCockpit EASM, an AI-powered external asset risk management service

Officially released the Kokovoice mobile app

Merged with ICR Co., Ltd. (April 1)

Obtained ISO/IEC 27001:2022 and JIS Q 27001:2023 certification (May 7)

Obtained a worker dispatching business license (June 1)