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Established a joint venture with Yuhiro Corporation for building digital infrastructure, Adish Opus Corporation
Established Adish Plus Corporation Kashima BASE in Kashima City, Ibaraki Prefecture
Established Adish Corporation by inheriting three businesses from GaiaX Corporation: internet monitoring, school guardian, and social app support
Established GaiaX Sendai Corporation (later Adish Sendai Corporation, now Sendai Center)
Established GaiaX Fukuoka Corporation (later Adish Fukuoka Corporation, now Fukuoka Center)
Established GaiaX Interactive Solutions Corporation in Okinawa (now Adish Plus Corporation)
Established GaiaX Asia Corporation in the Philippines (now Adish International Corporation)
Established Adish Co., Ltd. in 2014 and became its representative director.
Recipient of the Encouragement Award at the Career Ownership Management AWARD 2024 (Medium and Small Enterprise Division)
Established GaiaX Sendai Corporation (later Adish Sendai Corporation, now Sendai Center)
Established GaiaX Asia Corporation in the Philippines (now Adish International Corporation)
Launched the service
Adish Plus Inc. has acquired the business of a long-distance ride-sharing service "notteco" that uses a ride-matching model for carpooling
Adish Inc. was established after inheriting three businesses from Gaiax Inc.: internet monitoring, school guardian, and social app support
Received the Encouragement Award at the Career Ownership Management Award 2024 (Mid-sized and Small Business Category)
Established a joint venture company, Adish Oops Co., Ltd., with Yuhiro Co., Ltd., a company that builds digital infrastructure.
Established Adish Plus Co., Ltd. Kashima BASE in Kashima City, Ibaraki Prefecture.
Launched the Customer Success Support Program for global startups.
Commenced BPaaS support and the provision of BPaaS.
Provided the 'Customer Success Master Course' to Lancers Digital Academy, a high-skill digital talent development service by Lancers Co., Ltd.
Established GaiaX Interactive Solutions Co., Ltd. (now Adish Plus Co., Ltd.) in Okinawa.
Established GaiaX Fukuoka Co., Ltd. (later Adish Fukuoka Co., Ltd., now Fukuoka Center).
10th anniversary of establishment.
Received the highest honor 'Best Workplace' for the third time at the D&I Award 2024.
Joined the Japan Customer Success Association, a general incorporated association.
Entered into a business partnership with CrowdWorks in the customer success domain.
Received the Excellence Award at the Career Ownership Management Award 2024 (Mid-sized and Small Business Category)
Launched AI-based customer support.
Developed and launched the social listening AI tool 'Signal Hive'.
An article featuring School Guardian's commentary was published as part of Shueisha Online's SNS etiquette project. It discusses the risks and countermeasures of posting children's photos on social media. The article was released on November 1, 2026, and has been reprinted by five outlets, including Yahoo! News.
Adish Inc. and Arkrest Law Office will hold a free webinar on November 25, 2026 (Wednesday) from 12:00 to 13:00 to discuss the implementation of the Child Sexual Violence Prevention Act. The webinar will explain the overview of the system and practical points that schools and businesses should prepare. Adish will introduce the "School Sign" and "SNS Consultation" that support the consultation system. In the second half, there will be a Q&A session where schools can ask lawyers questions about their concerns.
Adish surveyed 329 company employees involved in customer support to investigate the actual use of AI within departments. Among respondents primarily handling B2C customers, 57.7% used the time saved by AI for proactive communication and follow-up with customers. About 80% agreed with the idea of moving from inquiry-response-focused departments to proactive departments aimed at enhancing customer experience and LTV.
The proceedings of the Okinawa conference of the High School ICT Conference 2026, co-hosted by Adish Plus, were featured in the Ryukyu Shimbun published on October 16, 2026. The event was held on October 3, and, themed "How middle and high school students think about facing the internet in the AI era," students considered and proposed ways to safely and responsibly use smartphones and the internet.
Adish's 'School Guardian' provides a school outreach lecture that helps children understand the mechanisms that make them want to keep watching short videos and SNS, and reflect on their own usage. It aims to foster the ability to adjust usage on their own while considering balance with daily life.
President and CEO Koji Edo appeared as a guest on Radio NIKKEI's program "Corporate Leaders Speak! Majestic and Dignified." The show, hosted by market analyst Seiji Fujimoto, invites CEOs of listed companies to discuss business outlooks and management philosophy in an interview format. The broadcast aired on October 14, 2025, from 16:40 to 17:00, and the audio is available for one week on radiko and podcasts.
An offline talk session and networking event held in Tokyo on September 18, 2026. Mr. Yamada Hisanori was the guest speaker, discussing three themes: building customer success organizations in the AI era, AI utilization by business type, and methods for leveraging customer data. At the venue, participating companies actively shared challenges and exchanged opinions.
The hybrid monitoring service MONI, powered by AI and humans, has released a note introducing a risk mitigation service effective after information leaks. It highlights the strengths of an SNS monitoring solution that protects corporate trust.
Published an interview article with IR担当 about CEO Edo. Discussed Edo's core values, social goals, founding vision, and the story behind business development. The article is available on the official note.
Adish Inc. explained in an interview video and a note article how it is shifting its revenue model to a BPaaS approach that combines AI systems with human support. The video addresses questions about maintaining neutrality when reselling multiple AI tools, preventing hallucinations, building internal expertise, developing a competitive edge, and when the impact is expected to appear in its 2030 plan.