Once Around Co., Ltd.

Once Around Co., Ltd. was established. With “teams” and “hands-on practice” as its concepts, the company aims to be a solutions company that supports businesses according to their needs—including corporate revitalization and restructuring, brand and business-format development for retailers and manufacturers, business restructuring, store development, and human resource development—and solves the issues faced by a wide range of companies.

Opened the “Sales Academy” in collaboration with Aobadai Tokyu Square.

Began a series titled “Once Around’s Store Manager Academy” in the monthly magazine Fashion Sales.

Published “The Store Manager’s Rules: How to Always Energize Your Store,” an inspirational guide for leaders supporting frontline teams, through Shogyokai. : Launched the Store Manager Academy seminar.

Published “A Book That Makes the Basics of Customer Service Remarkably Easy to Learn,” a customer service and hospitality bible, through Chukei Publishing. : Expanded franchised and sales-agency stores. : Launched “Store Revitalization Academy,” a practical seminar with the feel of a convenience store.

Published the special issue of the monthly magazine Fashion Sales, “Once Around’s Store Manager Academy,” through Shogyokai.

Supervised and published “Change the Morning Briefing, and the Store Will Change!” through Jitsugyo no Nihon Sha. : Published “Make Your Customers Happy! The Customer Service Bible” through Shogyokai.

Published the special issue of the monthly magazine Fashion Sales, “Once Around’s Store Manager Academy, Part 2,” through Shogyokai. : Selected for “Best Venture 100,” chosen by Venture Tsushin.

Published the special issue of the monthly magazine Fashion Sales, “Once Around’s Store Manager Academy, Part 3,” through Shogyokai. : Launched a sales training seminar for shopping center sales representatives.

Launched the correspondence course “Once Around’s Store Manager Academy” (Shogyokai) and the correspondence training course “Strengthening Customer Service Skills” (The Institute of Management and Work). : Published “A Book That Makes the Basics of Customer Service Remarkably Easy to Learn: A Point-by-Point Illustrated Guide” through Chukei Publishing. : Published the smartphone app edition of “The Store Manager’s Rules” through SoftBank Creative.

Published the special issue of the monthly magazine Fashion Sales, “Once Around’s Store Manager Academy, Part 4,” through Shogyokai.

Published the monthly "Fashion Sales" special edition "One Around Manager Academy Part 5" by the commercial sector. : Opened Osaka office.

Refreshed the corporate logo. Moved headquarters from Okuizawa, Setagaya Ward to Higashiyama, Meguro Ward. : Started Area Manager Academy and Instructor Academy.

Started New Employee Academy. : Opened YouTube channel. : Started online training using Zoom and video-on-demand training. : Started online role-play tournament with participation from all shops.

Released "We Diagnosis" to measure employee engagement and diagnose team status. : Released DX training that curates YouTube videos based on customer service diagnosis results.

Released "10minutes Study", a helpful short video service for store managers and sales staff. : Obtained ISO/IEC 27001:2013 Information Security Management System certification.

Released "10minutes Study SELECT", an advanced version of 10minutes Study.