ServerWorks Inc. | OpenBizGraph

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Basic information

BASIC

Head office: 2nd Floor, Iidabashi Masumoto Building, 1-21 Yobacho, Shinjuku-ku, Tokyo 162-0824, Japan
Chief executive: Ryo Oishi
Capital: 3,270,337,821 　(32 100 million)
Employees (non-consolidated): 475 people
Employees (consolidated): 617 people
Start date: 2000-02-21
End date

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Websites

1 DOMAINS

https://www.serverworks.co.jp/

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Business

3

Planning, development, and operation of systems utilizing cloud computingPlanning, development, and operation of internet-related systemsPlanning, development, and operation of SaaS/ASP services/IT products

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Related companies

9 COMPANIES

Company name	Group	Parent	Subsidiary	Customer	Supplier	Alliance	Bank	Shareholder
Persol & Server Works Inc. Group
G-gen Corporation Group
Fujifilm Cloud Corporation Group
Server Works Smart Operations Co., Ltd. Group
ServerWorks Capital Inc. Group
Yachiyo Engineering Co., Ltd. Customer
Tohoku Gakuin University Tohoku Gakuin University Customer
Toho Co., Ltd. Customer
Yaoko Business Service Co., Ltd. Customer

Names without a link are companies not yet registered in OpenBizGraph

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Network

NETWORK

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History

1 EVENTS

2000

Establishment of the company and appointment as representative director

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News

599 ARTICLES

2026-11-06

Multi-layer Defense to Protect AWS Environments from Accelerated Cyber Attacks Driven by AI

Cyber attacks targeting AWS environments have intensified with the rise of generative AI, shortening the time from intrusion to lateral movement. This document proposes implementation methods for prevention, early detection, and containment using AWS native features, and a 24/7 SOC monitoring framework. It also explains concrete concepts for multi-layer defense that protect not only the infrastructure layer but also blind spots within workloads.

2026-11-05

Designing and Using Agent Skills to Modularize Instructions for AI Agents

Serverworks Inc. has published a white paper outlining the design principles and practical applications of Agent Skills, which make instructions for AI agents modular and reusable. The paper explains how this approach can address challenges caused by copying and pasting the same prompts, including lost work time, reliance on individual know-how, and declining response accuracy. It describes how establishing prerequisites and accumulating failure patterns can transform a team's tacit knowledge into an organizational asset.

2026-11-04

Publishes a Guide to Contact Center Integration Strategy

Serverworks has published a white paper outlining strategies for contact center governance and data utilization using Amazon Connect Customer and generative AI. It explains how to centralize governance by treating telephony as an AWS resource, leverage customer interaction data with generative AI and BI tools, and migrate gradually while operating alongside the existing environment.

2026-10-29

Added transcription feature for IVR recordings

Server Works and Exlect added an IVR recording transcription feature to their jointly offered cloud contact center package. It records audio before connecting to an operator, automatically creates tickets in Zendesk with transcription and summary. Even inquiries left as messages can be managed as tickets, improving callback efficiency and preventing missed responses.

2026-10-27

Published a Case Study on Development Support for East Japan Computer Center

We published a case study on AWCS, a system developed by East Japan Computer Center Co., Ltd. that enables multiple lawn mowers to operate autonomously at the same time. Serverworks provided support from the planning stage, helping the company migrate from an architecture centered on Amazon EC2 to a serverless architecture using AWS Lambda and Amazon DynamoDB. The new setup enables module-level updates and automated deployments through CI/CD, and establishes an environment where teams can develop in parallel.

2026-10-22

Survey on AI Adoption in Companies and Employee Awareness

Server Works conducted a survey on AI usage and employee awareness among 269 employees whose workplaces have AI tools implemented. While more than 60% reported being proficient with AI, more than 70% stated they feel fatigue or burden from using AI.

2026-10-16

Launch of the Claude Implementation Package

Serverworks is launching the “Claude Implementation Package on Amazon Bedrock” for businesses using Claude via Amazon Bedrock. This service brings together and builds the features needed for authentication, auditing, cost management, and security in a company’s AWS environment.

2026-10-15

Yamaha Motor Solutions’ DevOps Implementation Support Case Study

The Digital Marketing Development Group at Yamaha Motor Solutions Co., Ltd. moved from on-premises servers to AWS and changed course to adopt DevOps practices. Serverworks provided hands-on support in a Scrum format, from building a prototype onward, and supported the transformation of technical skills and mindsets over three years. As a result, the development team took the lead in achieving autonomous operations for six systems, making a leap forward to become an organization capable of rapidly managing development, operations, and security responses.

2026-10-14

Server Works Certified as a Select Partner of Claude

On October 1, 2026, Server Works announced that it has been certified as a Select Partner in the Services Track of Anthropic's Claude Partner Network. Leveraging expertise in both AWS and Claude, it will support enterprise companies.

2026-10-08

SOMPO Holdings AWS Operation Optimization and Data Analytics Platform Case Study Release

SOMPO Holdings' Risk Management Department integrated data that had been operated in over 100 types of Excel files onto AWS and built a data analytics platform. ServerWorks provided comprehensive support from design and development to operation and maintenance.