Canon Software Inc. established a company in Akita City (Company name: Japan Response Service Co., Ltd.)
Email response started
To Canon Sales Group
Company name changed to Canon Response Service Co., Ltd.
Headquarters relocated to Makuhari (Chiba City)
Acquired Privacy Mark
Acquired ISO 14001
Fukuoka Office opened
Opened Sapporo Office
Transferred service center division from Canon Marketing Japan Inc. and Canon Business Support Inc.
Obtained ISO14001, ISO27001, and Privacy Mark certifications
Changed company name to Canon Customer Support Inc.
Obtained ISMS (ISO/IEC 27001:2005) certification (Customer Service Headquarters)
Nihon Ose Co., Ltd. becomes a wholly owned subsidiary of Canon Marketing Japan Inc.
Obtained ISO9001 certification
Obtained COPC CSP4.4 certification (Call Center Headquarters [at that time])
Obtained ISMS (ISO/IEC 27001:2005) certification (Call Center Headquarters [at that time])
Showa Information Equipment Co., Ltd. becomes a wholly owned subsidiary of Canon Marketing Japan Inc.
Document Center operation services expanded to manufacturing, finance, and transportation industries
Obtained ISMS (ISO/IEC 27001:2005) certification (General Affairs Department)
Strengthening sales collaboration to expand business through group cooperation with Canon Marketing Japan Group
Absorbed Canon Field Assist Inc.
Transferred EOS School Tokyo Campus from Canon Marketing Japan Inc.
Transferred EOS School Nagoya and Osaka Campuses from Canon Marketing Japan Inc.
Established new company "Canon Production Printing Systems Inc." by integrating Showa Information Equipment Inc., Nippon Ose Inc., and Canon Print Square Inc., providing one-stop solutions for production printing
20th Anniversary of Company Establishment
Transferred Customer Center division from Canon System and Support Inc.
Transferred Canon Photo House from Canon Marketing Japan Inc.
Canon IT Solutions Co., Ltd. has launched a collaboration feature with the hotel system "PREVAIL" and the cancellation fee billing and collection automation tool "Payn" provided by Payn Co., Ltd. This enables hotels to streamline the process from billing cancellation fees to collecting payments, improving collection rates and reducing staff workload.
Canon will sequentially launch eight new models from its business printer and multifunction series, the Satera, starting November 12, 2026. The flagship LBP741Ci, featuring split-contact printing and high-color toner, enables fast output of small-size paper such as A5R/B5 and high-quality printing, contributing to operational efficiency in distribution, retail, and other businesses.
Canon Marketing Japan will exhibit at Inter BEE 2026, one of Japan’s largest media events held at Makuhari Messe, showcasing new products and advanced video solutions. The exhibition will feature cinema cameras, mirrorless cameras, remote camera systems, broadcast lenses, and other video production equipment, as well as solutions that leverage automation technology and virtual production.
Canon has released free firmware for the EOS C400, C80, and C50, adding a "Multi Matrix" feature that individually corrects hue and saturation. The update enhances AF performance, expands shooting functions and accessories, and supports metadata output for virtual production, strengthening numerous features to streamline workflow in film production.
Canon announced the release of the microphone "DM‑E10D" and the timer remote controller "TC‑N3/TC‑E3" in late December 2026 and late January 2027, respectively. The DM‑E10D is compact, lightweight, and cable‑ and battery‑free, featuring a wide‑bandwidth mono microphone that allows natural voice recording, making it suitable for vlogging and live streaming.
On November 4, 2026, the company launched the PC application "Camera Control Center," which centralizes the operation of multiple cameras, and released free firmware for four digital cinema camera models. Additionally, it exhibited at Inter BEE 2026, one of Japan's largest media events, showcasing products and solutions that support creativity and efficiency in broadcasting and video production sites.
Canon Marketing Japan announced the free launch of the PC application “Camera Control Center,” which centralizes the operation of multiple remote cameras. The app supports everything from initial setup, color matching, operation, to maintenance management on a single screen, and is compatible with digital cinema cameras and professional digital video cameras.
AI
CVC
Canon Marketing Japan announced an investment in LIFESCAPES, a company developing BMI technology that utilizes brain waves, on October 30, 2026. The news room search results list it under the categories of management, new business, CVC, and AI.