| Company name | Group | Parent | Subsidiary | Customer | Supplier | Alliance | Bank | Shareholder |
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| 樂天市場 | ||||||||
| 樂天旅遊 | ||||||||
| 樂天桃猿隊 | ||||||||
| Rakuten International Commercial Bank Co., Ltd. | ||||||||
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| 全真概念健康事業股份有限公司 |
Our company will upgrade the telephone system from 06:30 to 08:00 on October 20, 2026, during which the card member hotline and credit card loss hotline services will be suspended. For urgent needs, please email the customer service mailbox [email protected], or the emergency loss mailbox [email protected].
Our company will upgrade its telephone system on October 20, 2026, from 06:30 to 08:00. During this period, services including the cardholder hotline and credit card loss-reporting hotline will be unavailable. For urgent business matters, please email [email protected], or for urgent card-loss reports, email [email protected].
Rakuten Card will upgrade its telephone system from 06:30 to 08:00 on October 20, 2026. During this period, services including the cardholder hotline and the credit card loss-reporting hotline will be unavailable. For urgent assistance, please contact customer service or the emergency card loss-reporting team by email.
Taiwan Rakuten Card will upgrade its telephone system on October 20, 2026, from 06:30 to 08:00. During this period, the cardholder hotline and credit card loss-reporting hotline will be unavailable. For urgent matters, please contact customer service or the emergency card loss-reporting service by email.
Taiwan Rakuten Card will upgrade its telephone system from 06:30 to 08:00 on October 20, 2026. During this period, services including the cardholder hotline and credit card loss-reporting hotline will be suspended. For urgent needs, please contact customer service or the emergency card loss-reporting team by email.
The company will upgrade its telephone system from 06:30 to 08:00 on October 20, 2026, during which the card member hotline and credit card loss hotline services will be suspended. If you have urgent needs, please contact the customer service email or the emergency loss email.
Our company will upgrade the telephone system from 06:30 to 08:00 on October 20, 2026, during which the card member hotline and credit card loss hotline services will be suspended. For urgent needs, please email the customer service mailbox or the emergency loss mailbox.
Rakuten Credit Card will upgrade its telephone system from 06:30 to 08:00 on October 20, 2026, during which the card member hotline and credit card cancellation hotline services will be temporarily suspended. For urgent needs, please email the customer service mailbox or the emergency cancellation mailbox.
Rakuten Card Taiwan will upgrade its telephone system on October 20, 2026, from 06:30 to 08:00. During this period, services including the cardholder hotline and the credit card loss-reporting hotline will be unavailable. For urgent matters, please email customer service at [email protected] or the emergency loss-reporting address at [email protected].
Rakuten Card will upgrade its phone system from 6:30 a.m. to 8:00 a.m. on October 20, 2026. During this period, services including the cardholder hotline and credit card loss-reporting hotline will be unavailable. For urgent business needs, please contact us by email at the customer service address or the emergency loss-reporting address.