Rakuten Card Co., Ltd. | OpenBizGraph

§01

Basic information

BASIC

Head office: 2-6-21 Minami-Aoyama, Minato-ku, Tokyo (Rakuten Crimson House Aoyama)
Chief executive: Akio Nakamura
Capital
Employees (non-consolidated)
Employees (consolidated)
Start date: 2001-12-06
End date

§02

Websites

2 DOMAINS

Mhttps://www.money-press.info/

https://www.rakuten-card.co.jp/

§03

Business

7

Credit CardCard LoanCredit Guarantee ServicesCredit Card IssuanceTravel InsurancePoint Redemption ServiceOnline Payment Service

§04

Related companies

13 COMPANIES

Company name	Group	Parent	Subsidiary	Customer	Supplier	Alliance	Bank	Shareholder
Rakuten Group Inc. Group
Rakuten Payment Inc. Group
Japan Credit Association Group Alliance
Rakuten Edy Co., Ltd. Group
Rakuten Wallet Inc. Group
Rakuten Bank, Inc. Group
Rakuten Securities Group
RAKUTEN FINTECH VIETNAM CO., LTD.
Rakuten Taiwan Credit Card Co., Ltd.
Kajiyama Warehouse Co., Ltd.
楽天toto
Rakuten Card Co., Ltd.
楽天カード店

Names without a link are companies not yet registered in OpenBizGraph

§05

Network

NETWORK

§07

News

16 ARTICLES

2026-11-13

Considerations for PIN Entry for Visually Impaired Users

Starting in April 2025, entering a PIN (Personal Identification Number) became mandatory when using a card in-store. However, if a visual or other disability makes PIN entry difficult, reasonable accommodations can be provided. The person with a disability can inform store staff, who may then request a signature or other form of identity verification. Proxy PIN entry is strictly prohibited; instead, the use of contactless payment methods that do not require a PIN is recommended.

2026-11-06

Postponement of the Revision of the Shopping Revolving Payment Fee Calculation Method

Rakuten Card had planned to revise the fee calculation method for shopping revolving payments starting with the November 2026 billing cycle, but announced a postponement of the revision date to ensure a thorough response. After the revision, the calculation will be based on daily rates using 365 days per year (366 days in leap years) instead of monthly pro‑rata. The revised date will be announced once decided, and the company apologizes for any inconvenience to members and seeks their understanding.

2026-11-06

Potential Customer Information Leak Due to Unauthorized Access in Roth Pharmaceutical Direct Sales

Roth Pharmaceutical Co., Ltd. announced that in its telephone ordering direct sales, there is a possibility that some customers' credit card information and other data may have leaked due to unauthorized access from outside. Rakuten Card monitors 24/7 to detect fraudulent use early and urges members to verify transaction details through its online service. If fraudulent use occurs, members are instructed to contact the Rakuten Card Contact Center and, if necessary, proceed with card replacement procedures.

2026-10-29

Notice of Abolition of 3D Secure Fixed Password Method

To prevent unauthorized use, starting from February 2027, all cards except Rakuten Card Prepaid will gradually discontinue the fixed password method and transition to a one-time password method. Members using the fixed password method must complete the transition procedure via Rakuten e-NAVI by January 31, 2027. Rakuten Card Prepaid is excluded from this, and the fixed password method will continue. Registration information will be reset once due to system maintenance, so re-registration is required for continued use.

2026-10-29

Potential Information Leakage Due to Unauthorized Access to Mimamori CUBE

Lamrock Co., Ltd. announced that unauthorized access to 'Mimamori CUBE' may have caused the leakage of credit card information and other data of some customers. Rakuten Card is monitoring usage and has urged members to check their statements. If you notice any unfamiliar transactions, please contact the Rakuten Card Contact Center. For those advised that the risk of information leakage is high, we are offering a free replacement of the card.

2026-10-27

Potential Information Leakage from Unauthorized Access on Tsuktsuk!!!

An unauthorized access incident occurred on Tsuktsuk!!!, operated by TSUKU TSUKU Inc., and it has been announced that some customers' credit card information may have been leaked. Rakuten Card is urging customers to review their statements and to contact the call center if they notice any unfamiliar transactions. Customers who are at high risk of information leakage may be contacted separately; if you receive such notice, please proceed with a free card replacement.

2026-10-13

Notice of Membership Agreement Revision

Rakuten Card will revise its Card Membership Agreement effective November 11, 2026. Details of the changes and the full revised agreement can be viewed on the information page.

2026-10-02

Support and Support Guide for Victims of Typhoon No. 18 in Reiwa 8

Rakuten Card provides words of encouragement and support contact information to card members and merchants in areas affected by Typhoon No. 18 in Reiwa 8. There are regions experiencing delivery delays, which can be checked on the shipping company's website. Inquiries should be directed to the Card Member Contact Center, the Theft and Loss Dedicated Dial, or the Merchant Support Center.

2026-09-24

Message of Sympathy and Support Following Typhoon No. 25 of Reiwa 8 (2026)

Rakuten Card Co., Ltd. extends its sympathies to everyone in areas affected by Typhoon No. 25. It has set up contact points for inquiries from affected customers and merchants and advises that deliveries are delayed in some areas.

2026-09-16

Rakuten Card Tap-to-Pay for Android to End; Users to Transition to Wallet Payments

Rakuten Card’s tap-to-pay service for Android devices will end between mid-January and mid-February 2027. The tap-to-pay feature in the Rakuten Pay app will no longer be available after the service ends. New setup requests will be accepted until 1:00 p.m. on September 30, 2026; existing setups can be used until the end of service.