Providing e-commerce support services.Planning, operating, and developing the SaaS-based e-commerce site construction platform 'futureshop'.An e-commerce site construction platform that supports omnichannel integration.
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Network
NETWORK
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History
32 EVENTS
Released the shopping cart ASP service 'FutureShop' at Future Spirits Inc.
Released the shopping cart ASP service 'FutureShop2' at Future Spirits Inc.
Released 'ShopConverter' at Future Spirits Inc.
Operating stores exceed 500.
Operating stores exceed 600.
Operating stores exceed 700.
Operating stores exceed 800.
Operating stores exceed 900.
Established Future Shop Co., Ltd.
Operating stores exceed 1000.
Operating stores exceed 1200.
Operating stores exceed 1300.
Operating stores exceed 1400.
Operating stores exceed 1500.
Operating stores exceed 1600.
Operating stores exceed 1700.
Released the platform 'FutureShop2X', an O2O point commonization ASP service that integrates e-commerce and physical stores.
Released the EC platform 'FutureShop2 OVERSEAS' that supports overseas sales.
Operating store count exceeds 1,800.
Operating store count exceeds 1,900.
Operating store count exceeds 2,000.
Operating store count exceeds 2,100.
Operating store count exceeds 2,200.
Operating store count exceeds 2,300.
Operating store count exceeds 2,400.
Released the new CMS feature 'commerce creator'.
Rebranding implemented. Service name changed from 'FutureShop2' to 'futureshop'.
Operating store count exceeds 2,500.
Operating store count exceeds 2,600.
Operating store count exceeds 2,700.
Operating store count exceeds 2,800.
Operating store count exceeds 2,900.
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News
254 ARTICLES
Explanation of prolonged maintenance and unauthorized access incident
Future Shop apologized to users and customers for several incidents that occurred this week and explained that the three incidents were separate. As an emergency countermeasure to the critical PHP vulnerability "PHP2Shell", the service was suspended from 21 October 21:36 to 22 October 23:35, and they said they could not provide sufficient prior notice. Additionally, they mentioned the unauthorized access detected on 21 October and the member information leakage discovered at a separate store.
Notice of Termination of "FormMailer FreePlus" and "New FormMailer" Services
Future Shop Inc. announced that, following a notification from its developer provider Future Spirits Inc., the services of FormMailer FreePlus and New FormMailer will be discontinued as of October 23, 2026. After the termination, the display, submission, and email notification of forms will no longer be available, and stores will need to set up an alternative inquiry channel.
Notice of Temporary Reception at the Support Center on October 24-25
During the two days of October 24 (Saturday) and 25 (Sunday), the Support Center will accept inquiries regarding email and FTP only by telephone. We apologize for any inconvenience caused by the emergency maintenance, and normal service will resume from October 26 onward. The phone number is 06-6485-6485.
Notice of Member Information Leak Due to Unauthorized Access
We confirmed that the server of futureshop was accessed maliciously by exploiting a software vulnerability, resulting in the acquisition of member information from one participating store. The leaked information included names, contact details, addresses, dates of birth, member IDs, etc., while login passwords were stored in hashed form. Our company, together with the affected store, has reported to the Personal Information Protection Commission and is consulting with the local police station.
Notice of Emergency Maintenance Completion and Service Resumption
The emergency maintenance to address PHP vulnerabilities concluded at 23:35 on October 22, and the servers that were suspended due to unauthorized access were restored and rebuilt, resuming service. Currently, the EC site, management console, and API are available at all stores. At this time, no breach of purchasers' personal information has been confirmed, and an investigation by an external specialist agency is planned.
Progress Report on Unauthorized Server Access (Second Report)
Unauthorized access to our server was confirmed on October 21, and the server entered maintenance mode from 11:30. No traces of personal information viewing or external transfer were found, but because PHP vulnerability countermeasures are incomplete, functions such as the e-commerce site, admin interface, FTP, API, etc. are suspended. Additionally, email sending and receiving for the affected store have been temporarily halted, and received emails are stored on the server. We will report again once the investigation results are available.
Continuation of Emergency Maintenance for PHP Vulnerability Response
The response to a critical PHP vulnerability has not been completed, so all services of futureshop and futureshop omni-channel have been suspended, and emergency maintenance is continuing. The EC site, management screen, FTP, and API are unavailable. Services are scheduled to resume sequentially after safety confirmation, with an expected restart around 12:30 PM on October 22, 2026, and the next announcement will be around 12:00 PM on the same day.
Apology and Notice Regarding Unauthorized Server Access
Today, October 21, unauthorized access to our server by a third party was confirmed. We are investigating the scope of the impact, and the affected server is in maintenance mode, making our e-commerce site and other services unavailable. We are contacting affected stores individually.
Service Suspension Notice Due to PHP Vulnerability Response
Due to a critical PHP vulnerability being identified, we will suspend services for futureshop and futureshop omni-channel. The suspension will take effect from 20:00 on Wednesday, October 21, 2026, until we notify you of the resumption. Services not affected by the suspension will remain available as usual.
Launch of Cross-Border E-Commerce Support Service “future Globalhop”
Future Shop Co., Ltd. will launch “future Globalhop,” a cross-border e-commerce listing support service for Taiwan and Singapore, on November 2, 2026. The service supports listing products on Taiwan’s momo Shopping Network and Shopee in Taiwan and Singapore, assisting with everything from translating product pages to logistics, customs clearance, customer support, and receiving sales proceeds. It is available with no monthly fixed fees, and online information sessions for businesses will be held on October 21 and 28 ahead of the launch.
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Public records
GOV
National Tax Agency basic information7120001143143
Source: National Tax Agency Corporate Number Publication Site, basic three items
Trade name
株式会社フューチャーショップ
Trade name (kana)
フューチャーショップ
Name in English
Corporation type
301
Address
〒530-0011 大阪府大阪市北区大深町４番２０号グランフロント大阪タワーＡ
Postal code
5300011
Prefecture code
27
City code
127
Address outside Japan
Prefecture in English
City in English
Address outside Japan in English
Corporate number assignment date
2015-10-05
Update date
2018-04-04
Change date
2015-10-05
Registry closure date
Reason for registry closure
Successor corporate number
Details of the change
Latest record
1
Excluded from search
0
Processing type
01
Correction type
1
Trade name image ID
Address image ID
Sequence number
4312020
METI gBizINFO7120001143143
Source: gBizINFO (Ministry of Economy, Trade and Industry)
