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§05
Network
NETWORK
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§06
History
30 EVENTS
Established INES Corporation (Capital: 100 million yen) in Kita-ku, Osaka City
Started Help Desk Service (On-site)
Opened Technical Support Center (formerly Shinjuku Center) in Shinjuku, Tokyo
Acquired Japan Quality Staff Co., Ltd.
Relocated headquarters to Nishi-Shinjuku, Tokyo, and changed the previous headquarters to Kansai Branch
Merged with Systems Operation Co., Ltd., and changed the trade name to Serviceware Corporation
Opened Kansai Technical Support Center (now Osaka Center)
Merged with 100% subsidiary Japan Quality Staff Co., Ltd.
Established 100% subsidiary Serviceware Kyushu Co., Ltd. in Kawara Town, Tagawa District, Fukuoka Prefecture (now Kitakyushu Center)
Relocated headquarters to CSK Aoyama Office
Established a BPO center in Minami-Osawa (currently Tama Center)
Established Fukuoka BPO Center (currently Fukuoka Center)
Established Yokohama BPO Center (currently Yokohama Center)
Merged a BPO group company consisting of 8 companies including Serviceware Corporation, CSK Marketing Corporation, CSK Communications Corporation, and its subsidiaries, and established CSK Serviceware Corporation
Established an Okinawa BPO Center (currently Okinawa Second Center) in Okinawa Square Building
Absorbed and merged CSK Group Business Extension Corporation
Relocated headquarters to Toyosu, Koto-ku, Tokyo
Changed trade name to SCSK Serviceware Corporation
Established Sapporo Odori Center (currently Sapporo Center)
Established Tama Second Center
Established Shinjuku Second Center
Established Fukuoka Second Center
Established Sapporo Second Center
Relocated Okinawa Center within CSK Group Okinawa Center and expanded
Established Tama Third Center
Established Oita Satellite Center
Established Shimane Second Center
Made Inet Support Corporation (currently CSK Service Links Corporation) a subsidiary
Obtained ISO9001 certification
Relocated Fukuoka Center to Hakata and expanded
§07
News
94 ARTICLES
Quick Response to Common Everyday IT Troubles – Making Daily IT Operations Safer and More Convenient
SCSK Serviceware Inc. will host a webinar that organizes the burden of routine IT inquiries on business and information systems departments, and introduces a general solution for categorizing and assigning roles for inquiries using PrimeDesk® Shared Help Desk. The webinar will specifically explain the scope of services, implementation benefits, pricing structure, and pre-application preparations, and propose ways to establish a consultation point that employees can immediately use.
Visualizing Invisible Risks – Managing IT Assets to Prevent Shadow IT [Rebroadcast Due to Popularity]
This webinar visualizes the risks of Shadow IT that arise when IT asset management becomes person-dependent and ledger updates are postponed, and explains countermeasures. It organizes the current situation where unmanaged devices and software are increasing, and presents concrete strategies for making IT assets visible and improving operations.
Optimal Solutions for Web Site Vulnerability Mitigation and Management【Highly Rated Re-release】
This seminar explains how to address vulnerabilities hidden in websites and web applications based on the latest cyber attack cases and real damage scenarios. It covers key points for utilizing vulnerability assessments, the importance of continuous operation and monitoring, and practical approaches for effectively strengthening security in line with guidelines.
SCSK Group Sapporo Center Opening – Creating New Value in Hokkaido
On November 10, 2026, the SCSK Group opened the "SCSK Group Sapporo Center" in Sapporo, Hokkaido, establishing it as a regional core hub that brings together the human resources, technology, and expertise of companies operating in Hokkaido. Through the center, leveraging IT and digital implementation capabilities, the group aims to create new businesses and employment by collaborating with enterprises, local governments, and educational institutions, thereby contributing to the sustainable development of the local community and economy.
SCSK Serviceware Expands and Relocates Sapporo Center
SCSK Serviceware Co., Ltd. will consolidate its "Sapporo Center" and "Sapporo Second Center" and establish the new "SCSK Group Sapporo Center" on November 16, 2026. The new site will bring together all SCSK Group companies operating in Hokkaido and serve as a key hub to support the advancement of business processes for the AI era.
BPO Operational Reform Connecting Strategy and the Frontline
As a factor hindering corporate DX and operational reform, the article points out the fragmentation between business strategy and the operational design and execution layers on the ground. Using a business analysis framework, it explains how to bridge that gap and outlines highly effective reform approaches by BPO vendor consultants.
IT Asset Management Webinar for the SCS Evaluation System
On November 11, 2026, we will hold an online seminar introducing concepts for maintaining the freshness of IT asset registers and approaches to management tailored to your company. Based on experience in help desk and IT operations, we will explain, and in the second half, co-host OrangeOne Inc. will introduce related tools.
AI Era Information Leakage Prevention Seminar
Four companies, including SCSK Serviceware, will hold a free seminar focused on operational reforms for devices, email, ID, and internal fraud. We will introduce security operation methods that can be implemented even with small teams by leveraging AI-driven automation and log visualization.
Post-Obligation Countermeasures for Harassment and Use of Amazon Connect
Following the mandatory implementation of harassment countermeasures on October 1, 2026, we will re-broadcast a webinar that introduces the challenges in contact center operations and how to protect operators and build organizational response mechanisms. The event will be held on Wednesday, November 18, 2026, from 12:00 to 12:30, online (Zoom).
Visualizing Invisible Risks – IT Asset Management and Operations to Prevent Shadow IT
This webinar explains the background that leads to Shadow IT and how to visualize invisible IT assets and review management and operations. It points out that the increase in devices and software that the management department cannot track leads to security risks and higher costs, and is aimed at those who are considering countermeasures.
§08
Public records
GOV
National Tax Agency basic information3010401051200
Source: National Tax Agency Corporate Number Publication Site, basic three items
Trade name
ＳＣＳＫサービスウェア株式会社
Trade name (kana)
エスシーエスケイサービスウェア
Name in English
Corporation type
301
Address
〒135-0061 東京都江東区豊洲３丁目２番２４号
Postal code
1350061
Prefecture code
13
City code
108
Address outside Japan
Prefecture in English
City in English
Address outside Japan in English
Corporate number assignment date
2015-10-05
Update date
2020-04-16
Change date
2015-10-05
Registry closure date
Reason for registry closure
Successor corporate number
Details of the change
Latest record
1
Excluded from search
0
Processing type
11
Correction type
1
Trade name image ID
Address image ID
Sequence number
1595473
METI gBizINFO3010401051200
Source: gBizINFO (Ministry of Economy, Trade and Industry)
