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GMO Group

GMOグループGMO Payment Service Inc.Alias
Ticker
—
Listed market
—
Country
Japan
Employees (non-consolidated)
—
Related companies
4
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Basic information

BASIC
Head office
1-14-6 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Humanax Shibuya Building (Reception 7th floor)
Chief executive
Tomoyuki Murakami
Capital
150,000,000 　(1 100 million)
Employees (non-consolidated)
Employees (consolidated)
Start date
2013-01-23
End date
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Websites

1 DOMAINS
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Business

5
Payment Processing ServiceEC-related ServicesPayment Agency BusinessFinancial Related BusinessPayment Activation Business
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Related companies

4 COMPANIES
Company name Group Parent Subsidiary Customer Supplier Alliance Bank Shareholder
GMO Payment Services Inc.
Group Subsidiary Alliance
GMO Payment Gateway Inc.
Group Subsidiary Alliance
GMO Internet Group Inc.
Group
GMO Epsilon Corporation
Alliance
Names without a link are companies not yet registered in OpenBizGraph
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Network

NETWORK
Drag to move · click to open
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News

19 ARTICLES

Full-Scale Launch of Integration to Transition from GMO Postpay to Credit CardSources

GMO Payment Service and GMO Payment Gateway have begun full-scale provision of an integration feature that, starting from August 26, 2026, allows customers who selected postpay at their first purchase to switch subsequent payments to credit card settlement. By encouraging new customer acquisition through postpay that does not require card information entry, and switching to credit card settlement for repeat purchases, e-commerce operators can simultaneously achieve new customer acquisition and increased retention rates.

[Important] Warning about fake LINE accounts of GMO Payment ServiceSources

GMO Payment Service Inc. reported that LINE accounts using a name and logo similar to its payment service exist and have been found to provide instructions for fraudulent use and refund processing in response to inquiries. These accounts have no affiliation whatsoever with the GMO Internet Group, and the company warns that they do not respond or provide personal information or money. They advise blocking and reporting suspicious accounts, and if you are ever harmed, to contact your financial institution and consult the nearest police station.

Regarding Invoice Issuance and Inquiry Reception During the 2026 Silver Week PeriodSources

GMO Payment Services will suspend invoice issuance during the Silver Week period from Saturday, September 19, 2026 to Wednesday, September 23, 2026, and will only confirm payments on regular business days. Inquiries will be handled sequentially via email and chatbot, and on Thursday, September 24, 2026, phone lines may be difficult to connect. We apologize for any inconvenience and appreciate your understanding.

GMO Payment Service extends condolences to Kumamoto earthquake victimsSources

GMO Payment Service Co., Ltd. respectfully offers its condolences to all those affected by the Kumamoto earthquake in Reiwa 8 (2026) and their families and related parties, and expresses respect to those who are working hard in rescue, rescue, recovery, and support activities. We pray for the safety and health of the victims and for the early recovery and revitalization of the region.

Postpaid Payment Service Association Opens Consultation DeskSources

On May 25, 2026, the Japan Postpaid Payment Service Association and its member businesses opened a consultation desk to address the increasing number of inquiries from postpaid payment users. The desk functions as a first point of contact; after receiving the inquiries, each member business takes responsibility for investigating and resolving the issues. The association has established a system to gather user feedback and work toward improving overall industry response quality and advancing consumer protection.

Regarding Invoice Issuance and Inquiry Reception During Golden Week 2026Sources

GMO Payment Services provided information regarding the holidays, suspension of invoice issuance, restrictions on payment confirmation, and inquiry handling during the 2026 Golden Week period. The holidays are April 29, May 2–6, and regular business resumes from May 7.

Business Hours During the Year-End and New YearSources

We will be closed from Saturday, December 27, 2025, to Sunday, January 4, 2026. During the closure period, we will suspend invoice issuance, payment confirmation, and support. Normal business hours will resume on Monday, January 5. If you have difficulty reaching us by phone, please use email or the chatbot.

Email Security Enhanced with BIMI/VMCSources

GMO Payment Service, Inc. will introduce BIMI/VMC for emails sent from the @gmo-ps.com domain, displaying the company’s official logo to help recipients identify spoofed emails. The service will begin on or after September 22, 2025. No setup is required, though messages may occasionally be routed to spam folders. Customers are asked to check their spam folders as well.

Notice of Changes to Collection Administration Fees for ZOZOTOWN Pay Later and GMO Post-PaySources

GMO Payment Service will revise collection administration fees for ZOZOTOWN Pay Later and GMO Post-Pay starting September 8, 2025. Fees will be charged up to four times, beginning 15 days after the initial payment deadline. Current fees are ¥110 for bills under ¥5,000, ¥165 for ¥5,000 to under ¥10,000, and ¥220 for ¥10,000 or more. Under the new schedule, fees are ¥132 after 15 days (¥297 total), ¥165 after 30 days (¥297 total), ¥297 after 60 days (¥594 total), and ¥297 after 90 days (¥891 total). Due to system limitations, charges may be applied a few days later.

GMO Post-Pay Integrates with Raku Raku B2BSources

On July 30, 2025, GMO Payment Service, Inc.’s GMO Post-Pay service for business-to-business transactions began integrating with Raku Raku B2B, a cloud service for digitizing B2B orders provided by Netshop Support Office. Businesses using Raku Raku B2B to build B2B e-commerce sites can now adopt GMO Post-Pay more quickly and efficiently. The integration aims to reduce exchanges by fax, phone, and paper and seamlessly connect ordering and billing operations.

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Sources & updates

SOURCES
DOMAINOwn domain：Yes
UPDATED2026-09-29 22:48 · Model: gpt-4.1-nano
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