Hitachi Global Life Solutions, Inc.

In 1985 and 1986, regarding refrigerators announced in notices, for customers who have not yet completed inspection and repair, it was found that some refrigerators manufactured between January 1982 (Showa 57) and September 1983 (Showa 58) had issues. In 1985 and 1986, we requested free inspection and repair through newspapers and TV. Thanks to everyone's cooperation, the inspection and repair rate has reached 99.5% to date. No accidents have occurred from products that have been inspected and repaired, but there was an incident where a wall was scorched in unused items that had not been repaired.

From 1993 to 2001, some products of IH cooking heaters manufactured and sold were found to occasionally have a fault where the film capacitor on the noise filter board could fail, causing smoke. We will conduct free replacements of the affected parts. Since March 2009 to October 2012, there have been a total of 6 smoke incidents. The noise filter board is enclosed in a metal casing and will not ignite external to the product, but for continued safe use, we will perform free replacement of the parts. The model in question is loved by many users.

Hitachi, Ltd. fully owns and establishes Hitachi Air Conditioning Systems Co., Ltd.

Transferred the air conditioning system business from Hitachi, Ltd.

Absorbed and merged Hitachi Refrigeration & Thermal Co., Ltd.

Since February 2003, some food waste disposers such as BGD-X150, BGD-X180, BGD-X180-1, BGD-X150SK-1, BGD-V18 have had issues that could lead to smoke or fire in some cases. We have announced this to customers using these models in major newspapers as of May 20. Production of these bio-type food waste disposers was completed in November 2008, and we will handle pickups accordingly.

Merged Tokyo Hitachi Home Appliances Co., Ltd. as the surviving company with Hokkaido Hitachi Home Appliances Co., Ltd., Kanto Hitachi Home Appliances Co., Ltd., Chubu Hitachi Home Appliances Co., Ltd., Kansai Hitachi Home Appliances Co., Ltd., China Hitachi Home Appliances Co., Ltd., Shikoku Hitachi Home Appliances Co., Ltd., Kyushu Hitachi Home Appliances Co., Ltd., Hitachi Home Appliances Systems Kanto Co., Ltd., Hitachi Home Appliances Systems Tokyo Co., Ltd., Hitachi Home Appliances Systems Chubu Co., Ltd., Hitachi Home Appliances Systems Kansai Co., Ltd., Hitachi Home Appliances Systems China Co., Ltd., Hitachi Home Appliances Systems Kyushu Co., Ltd., Hitachi Home Appliances Hi-Tech Hokkaido Co., Ltd., Hitachi Home Appliances Hi-Tech Tohoku Co., Ltd., Hitachi Home Appliances Hi-Tech Tokyo Co., Ltd., Hitachi Home Appliances Hi-Tech Chubu Co., Ltd., Hitachi Home Appliances Hi-Tech Kansai Co., Ltd., Hitachi Home Appliances Hi-Tech China Co., Ltd., Shikoku Hitachi Home Appliances Hi-Tech Co., Ltd., and Kyushu Hitachi Home Appliances Hi-Tech Co., Ltd., and changed the trade name to Hitachi Consumer Marketing Co., Ltd.

Merged Tohoku Hitachi Home Appliances Co., Ltd.

The large-scale cold and heat business was succeeded from Hitachi Industries Corporation through corporate split

Absorption merger of Okinawa Hitachi Home Appliances Co., Ltd.

Absorption merger of Hitachi Distribution Training Center Co., Ltd. and China High Flex Co., Ltd.

Absorption merger of Hitachi Home & Life Solutions Co., Ltd. and change of trade name to Hitachi Appliances Co., Ltd.

Between 2007 and 2010, some LCD TVs and digital tuners manufactured and sold had a defect in the DC plug of the included AC adapters, which could cause overheating, smoke, and failure. We will replace the affected parts (AC adapters) with improved ones free of charge. The AC adapters included with these products may fail with heat and smoke, rendering the screen inoperable. The DC plug may become hot and cause burns if touched. There is no risk of fire or spreading damage. We apologize to customers using these products.

Since January 2009, some models of packaged air conditioners called 'Tenka-se 4-way' have had a defect where the axis of the air outlet louver could break and fall. We will conduct free inspections and repairs. The affected models include P-AP160NAU, P-AP160NAUG, P-AP160NA, P-AP160NAG, with serial numbers from U47A3701 to U47N1693.

Since 2010, a fire incident occurred once due to handling issues with a futon dryer, where the power plug's base could ignite. We will replace the main unit (excluding accessories) with an improved or equivalent product free of charge. This will be announced via newspapers and web notices. Repeated bending, pulling, or twisting of the power cord could cause the core wire to break and occasionally ignite.

Absorption merger of Hitachi Lighting Co., Ltd.

Transfer of Hitachi Living Supply Co., Ltd., Hitachi (Hong Kong) Ltd., Hitachi Sales Corporation of Taiwan, Hitachi Sales (Thailand), Ltd., Hitachi Sales (Malaysia) Sdn. Bhd., P.T. Hitachi Modern Sales Indonesia, Hitachi Home Electronics Asia (S) Pte. Ltd. from Hitachi Ltd., and make them subsidiaries

Absorption merger of Ome Industry Co., Ltd.

Establishment of Hitachi Sales Middle East FZE (UAE)

Absorption merger of Hitachi Air Conditioning Techno Service Co., Ltd.

Business transfer of video system-related services and maintenance from Hitachi Consumer Electronics Co., Ltd. to establish Hitachi Home Electronics Vietnam Co., Ltd.

Succession of energy management system business through company split from Hitachi Consumer Electronics Co., Ltd.

Absorption merger of Hitachi Living Supply Co., Ltd.

Establishment of Hitachi Appliances (China) Co., Ltd.

Establishment of Johnson Controls Inc. and joint venture Johnson Controls Hitachi Air Conditioning with Johnson Controls Inc. in the U.S.

Establishment of Hitachi Home Electronics Myanmar Co., Ltd.

Establishment of Hitachi Global Life Solutions, Inc. through merger.

Establishment of Arçelik Hitachi Home Appliances B.V., a joint venture with Arçelik in Turkey for overseas white goods business.

Transfer of all shares of Johnson Controls Hitachi Air Conditioning, a joint venture air conditioning company, to Robert Bosch GmbH of Germany, and acquisition of all shares of Hitachi Air Conditioning Shimizu Co., Ltd., which develops and manufactures commercial air conditioning equipment.

Absorption merger of Hitachi Air Conditioning Shimizu Co., Ltd.

Regarding repairs for Hitachi home appliances affected by the 2024 Kumamoto Earthquake (Kumamoto Prefecture).